UPDATE : 3/13/2025 :Actually Jacob, you texted me about my car and asked if I still needed tires like we talked about because you did an estimate for me while I was there, and I texted back and told you EXACTLY what happened when I called, and you didn't respond. So you do know what happened lol nice try though!! I'm aware of the free inspection but this would be a little more work as I wanted to make sure some things were put back together right so I expected to pay something but not $160 just for you to LOOK at it. I wish I could remember the person's name that answered the phone because that's exactly what he said! !!!! UPDATE 12/2/24: NEVERMIND! Called and asked if they could just look at something that I had someone repair , just to make sure everything was on there right, and he said sure ! Start at $160 to look at it then we'll be able to tell if anything needs done !! $160 for a 5-10 minute inspection? I.DON'T. THINK. SO! Then another guy texted me asking how my car was and if anything needed done ( never heard of that being done B4!) and when I told him yes but his other guy said $160 just to look at it, and that I thought that was ridiculous .....no response!! Great customer service guys!! I guess they are only FAIR if it's a CHEAP JOB like the rim I had them put on the 1st time!! 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 ****************************I think I have found my new people! Lol these guys had me in and out real quick , fair pricing, and comfortable setting. They did what I asked them to do without trying to sell anything I didn't ask for in the process and were very friendly! Even gave me a printed out quote on some info I asked for. 5 stars!! Will definitely be going back!!
We really value your feedback Crystal, thank you for the review. After reading this review and diving into this issue I am not sure what happened but I can assure you that I will take this back to the team and make sure it never happens again. We would be happy to take a quick look at that for you, we do offer a free visual inspection, feel free to reach out to me personally or the team to get that scheduled and we will get you taken care of. We apologize for the frsutration and confusion. Jacob (812) 706-6410
- Garvin & Lidster Auto Service