5

I appreciated your comprehensive assessment. Although not everyone likes to hear of additional issues, you not only pointed out the issues visually on my car, but also potential further problems and gave me the choice after being fully informed. Thanks Wes for your hard work on my classic car.

5

Great service and staff, I would recommend to anyone needing repairs or routine maintenances.

Thank you for the kind words, AJ! We're thrilled to hear that you had a great experience with our team. Your recommendation means the world to us. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help!

- Garvin & Lidster Auto Service
5

Great communication,finished in timely fashion.

Thank you so much David for the 5 star review!

- Garvin & Lidster Auto Service
4

For starters, my kids were on a road trip to Colorado and broke down in the middle of the night. Vehicle was towed to the auto center around midnight. The next morning I called, someone answer and I told them my story. The car was evaluated within and hour or so, alomg with a quote for the cost of repair. Car was back on the road in about three hours. What a comfortable feeling for a dad to have my kids so well taken care in a reasonable time frame and got them back on the road..There was absolutely nothing I could do from ten hours away..They made it to Colorado with no other troubles..Thank you.

Thank you for the 4 star review and thank you so much for sharing this. We can only imagine how stressful it must have been having your kids break down in the middle of the night so far from home. We’re truly glad our team could step in, diagnose the issue quickly, and get them safely back on the road in a timely manner. Knowing we were able to give you some peace of mind from ten hours away means a lot to us. Thank you again for trusting us to take care of them, and we’re happy to hear they made it to Colorado safely with no further issues! If we could have changed anything to make this a 5 star experience please let us know!

- Garvin & Lidster Auto Service
5

Great service! Friendly and fast service. Answers any questions I had. Highly recommend this business

Thank you, Sherri, for the 5-star review! We're thrilled to hear that you had a great experience with us. We pride ourselves on providing friendly and fast service while addressing all your questions. We appreciate the recommendation and look forward to serving you again soon!

- Garvin & Lidster Auto Service
5

I always have great service. Very kind and professional people. Thanks for your services.

Thank you so much Lisa for the 5 star review and for the kind words! We truly appreciate your continued trust in us. Our team works hard to provide great service with professionalism and care, and it means a lot to hear that reflected in your experience. We look forward to helping you again whenever you need us!

- Garvin & Lidster Auto Service
5

Great customer service! I will be back in the future

Thank you Lisa for the 5-star rating! We are delighted to hear that you had a great experience with our customer service. We look forward to serving you again in the future!

- Garvin & Lidster Auto Service
2

I’ve given these guys a good review in the past, but not today. 2008 GMC Sierra, when I’d turn on my A/C the light would flash and then go out (A/C wasn’t coming on). Google said it could be low refrigerant or half-a-dozen other things. After a $130 diagnostic bill, I found out that it was simply because I had the fan off (turned all the way left which I thought was low, not off). When I explained the issue to G&L and they took a look, they should’ve been able to quickly and easily realize that’s what I was experiencing. Live and learn I guess.

Hi Barry, We really appreciate you coming back and sharing your experience, especially as someone who’s supported us in the past. I’m sorry this visit left you feeling frustrated. I do want to give a little context into how we approach diagnostics. When a vehicle comes in with a concern like an A/C issue, we typically operate under the assumption that basic controls (like fan speed, temperature settings, etc.) are being used as intended. Because of that, our process is designed to move straight into system testing such as checking pressures, electrical signals, and components so we can rule out the more common mechanical or electrical failures as efficiently as possible saving you money in the long run with diagnostic testing time. In situations like yours, where the issue ends up being related to a control setting, it can understandably feel like something simple was overlooked. That’s never our goal, and we can see how that would be frustrating, especially after a diagnostic charge. We do appreciate the feedback and it’s a good reminder that even the basics are worth double checking, no matter how straightforward they may seem. Thanks again for your past support, Barry. It truly means a lot to us. – Garvin & Lidster

- Garvin & Lidster Auto Service
2

I’ve given these guys a good review in the past, but not today. 2008 GMC Sierra, when I’d turn on my A/C the light would flash and then go out (A/C wasn’t coming on). Google said it could be low refrigerant or half-a-dozen other things. After a $130 diagnostic bill, I found out that it was simply because I had the fan off (turned all the way left which I thought was low, not off). When I explained the issue to G&L and they took a look, they should’ve been able to quickly and easily realize that’s what I was experiencing. Live and learn I guess. ~~~~~~~~~~~~~~~~~~~~~~~~ The responded that they typically operate under the assumption that basic controls are being used as intended. I might suggest that they NEVER ASSUME ANYTHING. That works in their favor, not the customer's.

Hi Barry, We really appreciate you coming back and sharing your experience, especially as someone who’s supported us in the past. I’m sorry this visit left you feeling frustrated. I do want to give a little context into how we approach diagnostics. When a vehicle comes in with a concern like an A/C issue, we typically operate under the assumption that basic controls (like fan speed, temperature settings, etc.) are being used as intended. Because of that, our process is designed to move straight into system testing such as checking pressures, electrical signals, and components so we can rule out the more common mechanical or electrical failures as efficiently as possible saving you money in the long run with diagnostic testing time. In situations like yours, where the issue ends up being related to a control setting, it can understandably feel like something simple was overlooked. That’s never our goal, and we can see how that would be frustrating, especially after a diagnostic charge. We do appreciate the feedback and it’s a good reminder that even the basics are worth double checking, no matter how straightforward they may seem. Thanks again for your past support, Barry. It truly means a lot to us. – Garvin & Lidster

- Garvin & Lidster Auto Service
5

The gentleman here were very patient and professional despite me coming in last minute. They were transparent and quick with the job they did as well. I will definitely be coming here in the future and I we'll sing their praises from the rooftops

Thank you David for the 5 star review! Patience and professionalism are just a few of our values and we are glad to hear those were seen and felt on your visit. We appreciate you and look forward to serving you in the future!

- Garvin & Lidster Auto Service
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