I usually NEVER will say or give a bad review but this one is warranted and they do not have a Facebook page so here it is!! Garvin and Lidster used to be such an honest place to take your car, they did great work and would not do you wrong.. WELL, I am here to say that has changed. My sister took my parents van up there several months ago to have everything looked over and if anything needed repaired to do so. Suppose ably they changed all hoses, did the brakes and checked the entire vehicle out and made sure it was good to go!! WELL!!!! NOT since this an additional $900.00 has been paid out for things that that another repair shop said should have been noticed if the other repair shop (Garivn and Lidster) had done what they said they had done, they even found hoses that were cracked that were actually original hoses and never changed.. $1700.00 to Garvin and Lidster for basically a simple break job because they did NOTHING they said they did.. I DO NOT ever recommend anyone to take your vehicle to Garvin and Lidster.. I truly feel they owe my sister some major money back!! SO DISAPPOINTED!!! and SO un-necessary money spent!!
Hello Michelle, I am the new owner as of July. I am a family man and understand how important this is to you. The work done would have been prior to me taking over, but i still would like the opportunity to look into this for you. When we repair a vehicle it is filtered through the idea of "what if this were my mom/dad/son/daughter behind the wheel." I believe, like you, that Garvin and Lidster is an honest place to take vehicles with a great reputation and this is why I purchased the company. I am truly sorry for your frustration and would really like to talk more about this at your convenience. My clients and their families matter. Thank you for sharing this and the opportunity, as the new owner, to help. I believe I found the repair order you are referring to for a 2002 Ford Windstar, the repairs done were a new battery, new wiper blades, oil change, front brake pads & rotors, fuel filter, spark plugs , ignition wires, window switch, window regulator, cabin air filter and a coolant flush. Please email me [email protected] or contact me directly 812-232-9124 so we can look into this further Andy
- Garvin & Lidster Auto Service